Orders $100 and up are automatically discounted. The more you shop Kravtic, the more you save.
Your Kravtic order will ship via USPS, UPS or UPS Surepost, depending on what shipping option you select at checkout. Same day shipping for orders placed until 12 PM PST. Details of the various shipping options are outlined below:
Kravtic only ships within the continental United States. We do not currently ship to PO boxes, APO, or FPO addresses or internationally. All flat rate shipping orders over $99 will ship for free.
Flat Rate Shipping - on orders over $99
2nd Day Air - UPS
Next Day Air - UPS
Prices may vary due to weight.
New Year's DayNeither UPS nor USPS deliver on weekends or on the following U.S. holidays:
Martin Luther King Jr Day
Shipping to Alaska and Hawaii is unavailable.
Changes or Cancellation of orders
Please note, once your order is placed, it is not possible to change/cancel the order. A change of shipping address also is not permitted once the order has been placed. To check the delivery status of your order, click on “Track My Order” in your shipment notification email.
Tracking of orders
Once your order has been placed, you will receive an order confirmation email. Following the confirmation email you will receive a second email entitled,"Shipment Notification" informing you that your order has shipped. You can also check the status of your order by logging into your account.
If your order shipped via UPS, you have the option of enrolling in UPS My Choice by going toups.com/mychoice. This free service will proactively send you delivery alerts updating you on the day and time of your delivery. Plus, you can reroute your orders to another location, leave instructions for the driver or schedule a re-delivery, giving you additional control over your deliveries.
If your order shipped via USPS, you can also enroll in USPS Informed Delivery by going totools.usps.com/go/TrackConfirmAction. This free service will proactively send you delivery alerts updating you on the day and time of your delivery. Plus, you can reroute your orders to another location, leave instructions for the driver or schedule a redelivery, giving you additional control over your deliveries.
At Kravtic we pride ourselves on providing our customers with the best customer experience and service possible. If you wish to return a Kravtic item that is not a customized, personalized, or special ordered, you may return/replace your item to Kravtic within 30 days of the purchase date, subject to the Return Policy below:
To return non-customized, personalized or special ordered item(s) for a refund, please enter the email address used to place your order and your Kravtic ID order or shipment number in the link below and click ‘Find My Order’. Select the item(s) you wish to return and follow the instructions to receive a refund.
To request a replacement for an item from your original order because it is missing, wrong item or damaged, you will follow the replacement instructions. Requesting a replacement will initiate a replacement order that will include the same items as your original order.*** Please note, we are not able to accommodate any style, color or size swap or exchange requests via a replacement order. If you wish to exchange your items for new or different items, please follow the return instructions indicated above and place a new order for the new items.
If you are having trouble locating your order, please reach out to our Customer Service Team via chat or email firstname.lastname@example.org
Please include a copy of the invoice with your return to insure proper credit in a timely manner.
All returns must be authorized by Kravitc in advance (our warehouse cannot accept returns without a valid return number).
Customized, personalized or special orders of any kind are final sale items and not eligible for returns or exchanges.
Kravtic cannot accept returns of printed, washed or decorated merchandise. You are responsible for inspecting the garments before performing any alterations or embellishments.
If you have a problem or discrepancy (including shortages, damages, etc) with an order please fill out the form below within 72 hours of receiving goods.
If returning defective merchandise please use a piece of tape with detailed description to indicate the location of the flaw.
All returned or refused shipments are subject to outbound freight charges and return freight charges.
If you have any questions or concerns, please reach out to our Customer Service Team at email@example.com we will return correspondence within 24 hours, during normal business days.