Family Tree Decor
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Orders $100 and up are automatically discounted. The more you shop Kravtic, the more you save.
Your Kravtic order will ship via USPS, UPS or UPS Surepost, depending on what shipping option you select at checkout. Same day shipping for orders placed until 12 PM PST. Details of the various shipping options are outlined below:
Kravtic only ships within the continental United States. We do not currently ship to PO boxes, APO, or FPO addresses or internationally. All flat rate shipping orders over $99 will ship for free.
Flat Rate Shipping - on orders over $99
2nd Day Air - UPS
Next Day Air - UPS
Prices may vary due to weight.
New Year's DayNeither UPS nor USPS deliver on weekends or on the following U.S. holidays:
- Martin Luther King Jr Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving Day
- Christmas Day
Shipping to Alaska and Hawaii is unavailable.
Changes or Cancellation of orders
Please note, once your order is placed, it is not possible to change/cancel the order. A change of shipping address also is not permitted once the order has been placed. To check the delivery status of your order, click on “Track My Order” in your shipment notification email.
Tracking of orders
Once your order has been placed, you will receive an order confirmation email. Following the confirmation email you will receive a second email entitled,"Shipment Notification" informing you that your order has shipped. You can also check the status of your order by logging into your account.
If your order shipped via UPS, you have the option of enrolling in UPS My Choice by going to ups.com/mychoice. This free service will proactively send you delivery alerts updating you on the day and time of your delivery. Plus, you can reroute your orders to another location, leave instructions for the driver or schedule a re-delivery, giving you additional control over your deliveries.
If your order shipped via USPS, you can also enroll in USPS Informed Delivery by going to tools.usps.com/go/
At Kravtic we pride ourselves on providing our customers with the best customer experience and service possible. If you wish to return a Kravtic item that is not a customized, personalized, or special ordered, you may return/replace your item to Kravtic within 30 days of the purchase date, subject to the Return Policy below: